Public Participation and Ethical Issues on E‑governance: A Study Perspective in Nepal

Abstract

Abstract: E‑governance is a way for governments to use the most innovative information and communication technologies (ICTs), to provide public and businesses with convenient access to government information and services, to improve the quality of the services and to provide greater opportunities to participate in government activities. E‑government offers a huge movement to move forward with higher quality, cost‑effective, government services and a better relationship between people and government. This paper investigates how public participant in e‑government can be enhanced in Nepal with ethical implementation of e‑government. A case study from e‑government context in Nepal was taken to study public participation, service delivery, challenges and ethical issues. A policy network theory was applied on e‑governance policy‑making processes in the perspective of Nepal. The finding of the study was focused on good governance which includes issues of efficiency of service delivery, empowerment of citizens, transparency, and accountability. If applied effectively in developing countries like Nepal, e‑ government strategy can advance productivity in the public sector. The e‑government ethics may cover the rights and duties of bodies involved in the development of information systems for public administration.