Competency — and Process‑Driven e‑Learning — a Model‑Based Approach

Abstract

As a matter of fact e‑Learning still has not really caught on for corporate training purposes. Investigations on the reasons reveal that e‑Learning modules like WBTs often miss any relevance for the tasks to be accomplished in the day‑to‑day workplace settings. The very learning needs both from an organizational and individual perspective are neglected. Content brought to the learner very often meets neither the individual competency gaps nor the organizational learning goals. Time passed between acquisition and application of knowledge is too long. In short, business processes on the one side and learning‑related processes on the other are not aligned adequately. Thus, we see an urgent need for concepts on how to derive corporate training actions from business tasks in order to improve employees' business performance. This paper presents an integrated approach for competency‑ and business process‑driven learning management supported by information technology (IT), developed within two projects named PROLIX and EXPLAIN.