The Implementation of a New Student Management Information System (MIS) at an Irish Institute of Technology — An Ex Post Evaluation of its Success

Abstract

This paper is a case study examining the impact of the introduction of a large‑scale student ICT system into an Institute of Technology (IoT) in Ireland. The system in question addresses all functions related to the ongoing administration of student affaires. It was implemented as part of a national project driven by the Department of Education and Science and the Council of Directors of the IoTs to standardise the ICT systems of the IoT sector. However, system introduction was problematic and it was necessary to support the new system with a number of additional software tools. The case study considers how well the current ICT arrangements satisfy the IoT's requirements and it identifies remedial action for future success.