Questionnaire Based Usability Evaluation of Hospital Information Systems

Authors

  • Kai-Christoph Hamborg
  • Brigitte Vehse
  • Hans-Bernd Bludau

Keywords:

Evaluation, usability, ISO 9241 Part 10, Hospital Information Systems, HIS, online questionnaire

Abstract

The widespread distribution of HIS requires professional evaluation techniques. In this study we present a usability questionnaire called IsoMetrics which is based on the international standard ISO 9241 Part 10. The questionnaire was applied to assess the usability of a Hospital Information System. The equivalence of the online and a paper‑and‑pencil format of the questionnaire were investigated. The results show that the different formats do not affect the subject's ratings. IsoMetrics was proven to be a reliable technique for software evaluation in the field of hospital information systems supporting usability screenings in large organisations.

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Published

1 Sep 2004

Issue

Vol. 7 No. 1 (2004)

Section

Articles

License

Open Access Publishing

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