Intellectual Capital in Manufacturing and Service Firms of the Dominican Republic: An Exploratory Approach
Keywords:Keywords: intellectual capital, Dominican Republic, manufacturing and service firms
AbstractAbstract: This paper analyses 64 variables related to the intellectual capital of manufacturing and service firms in the Dominican Republic. In addition, the study included 10 control variables related to firms characteristics, and 10 variables related to firms performance, for a total of 84 variables. The main findings show that business performance in manufacturing firms relies mainly on relational capital and depends to a lesser extent on human capital, and that innovative performance depends on a closer relation between human and structural capital. In the case of service firms, both business and innovative performance rely on structural and relational capital, indicating the role of suppliers as a potential source of innovations.
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