Towards Understanding KM Practices in the Academic Environment: The Shoemaker's Paradox

Authors

  • Gary R Oliver

Keywords:

Knowledge management processes, Organisational environment, Knowledge management technologies Confessional ethnography

Abstract

One area of omission in knowledge intensive studies is within higher educationresearch where there is the virtuous circle of teaching, research and consulting professional work. Using a model adapted from Handzic (2001) and a survey modified from Arthur Andersen (1998) the perceived importance and perceived implementation to faculty members is explored. The discrepancy between results of the two forced the researchers to confront their own biases. Guidance was sought from ethnographic accounts which allowed allows the researcher to state personal feelings in a confessional accompaniment to the formal findings.

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Published

1 Dec 2003

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Section

Articles