https://academic-publishing.org/index.php/ejkm/issue/feed 2026-09-14T15:28:40+00:00 Karen Harris Karen.Harris@academic-publishing.org Open Journal Systems <p><strong>The Electronic Journal of Knowledge Management (EJKM)</strong><strong> </strong>publishes research on topics relevant to the study and implementation of knowledge management, intellectual capital, intangible resources and related fields of study.<br /><br />The journal contributes to the development of theory, practice and policy in the field of knowledge management, intellectual capital and intangible resources. The journal accepts academically robust papers, topical articles, essays, book reviews and case studies that contribute to developing knowledge management, intellectual capital and intangible resources research and practice. All papers are double blind reviewed. This journal is indexed by <strong>Scopus</strong>.</p> https://academic-publishing.org/index.php/ejkm/article/view/4735 2026-03-01T20:19:30+00:00 Pedro Soares de Mello pedrosoaresdemello@gmail.com Eduardo Tomé eduardo.tome@gmail.com Andrew Hatch ahatch@gwcentres.com Elizaveta Gromova lizaveta-90@yandex.ru

<p>The aim of this study is to analyze the relationship between conflict management styles and knowledge management cycle categories. This question is relevant because it is important to verify whether the way organizations and groups manage knowledge is related to the way they manage conflict and relationships. The research is based on theories of conflict management (Deutsch, 1980), and knowledge management (Nonaka and Takeuchi, 1995). The relationship is measured through a quantitative study, using confirmatory factor analysis, on two already validated scales. The sample was composed by 381 respondents and we validated 330 questionnaires. We had two main hypothesis exploring the biunivocal relation between types of knowledge management and types of conflict management. We used four types of knowledge management, namely Capturing, Organizing, Refining and Transferring. We used five types of Conflict Management namely Collaborating, Accommodating, Compromising, Competing and Avoiding. All the nine scales were submitted to validation. Refining and Transferring were not validated. After factorial analysis we conclude that the KM cycle is indeed related to conflict management, and in particular, more integrative ways of managing conflict are related to a higher level of knowledge-management-related activities. This finding reinforces the notion that KM is based on dialogue, as put forward by Nonaka’s concept of Ba (Nonaka and Konno, 1998). The study is original because KM and Conflict Management are two fields which have not so far been linked and studied together The study is limited in that the sample was composed of a small number of individuals; confirmation of the results is needed using a larger sample.</p>

2026-09-14T00:00:00+00:00 Copyright (c) 2026 Pedro Soares de Mello, Eduardo Tomé, Andrew Hatch, Elizaveta Gromova