Transformational aspects of e‑Government in Ireland: Issues to be addressed
Keywords:
Ireland, e-Government, Concepts, Organisational Transformation, PolicyAbstract
Drawing upon Irish experience, this paper explores some of the key issues to be addressed in using e‑Government effectively to transform public sector organisations. Two case studies are detailed:ROS (Revenue Online Service) and Integrated Service Centres (County Donegal). Policy implications of developments to date and remaining challenges are discussedDownloads
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