Transformational aspects of e‑Government in Ireland: Issues to be addressed

Authors

  • Orla O'Donnell
  • Richard Boyle
  • Virpi Timonen

Keywords:

Ireland, e-Government, Concepts, Organisational Transformation, Policy

Abstract

Drawing upon Irish experience, this paper explores some of the key issues to be addressed in using e‑Government effectively to transform public sector organisations. Two case studies are detailed:ROS (Revenue Online Service) and Integrated Service Centres (County Donegal). Policy implications of developments to date and remaining challenges are discussed

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Published

1 Mar 2003

Issue

Section

Articles