Communication and Culture: Designing a Knowledge‑enabled Environment to Effect Local Government Reform

Authors

  • Vivien Reid
  • Barbara Bardzki
  • Stephen McNamee

Keywords:

knowledge local government culture communication trust

Abstract

Knowledge sharing processes and an appropriate infrastructure are key elements to successful Knowledge Management (KM) initiatives but culture is paramount. In a public sector context, where organisational structures tend to be hierarchical and complex, implementing effective KM is a difficult task. Central to the success of such initiatives are culture, trust, loyalty or solidarity and a supportive communication climate.

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Published

1 Sep 2004

Issue

Vol. 2 No. 3 (2004)

Section

Articles

License

Open Access Publishing

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