Balanced Scorecard Based Management Information System — A Potential for Public Monitoring and Good Governance Advancement

Authors

  • Ivaylo Gueorguiev
  • Snezhana Dimitrova
  • Milena Komitska

Keywords:

e-Government, Balanced Scorecard, Good Governance, Strategy, Modernization, Public Administration

Abstract

The Coordination Center for Information Communication and Management Technologies, Information Services PLC and the State Administration Directorate at the Council of Ministers developed a pilot web‑based Management Information System using the Balanced Scorecard methodology. Authors share their experience gained during the implementation of MIS for Bulgarian e‑Government Strategy. MIS provides monitoring of 42 key indicators in 17 ministries. It is designed to be extended to cover the modernization of the state administration.

Downloads

Published

1 Jul 2005

Issue

Vol. 3 No. 1 (2005)

Section

Articles

License

Open Access Publishing

The Electronic Journal of e-Government operates an Open Access Policy. This means that users can read, download, copy, distribute, print, search, or link to the full texts of articles, crawl them for indexing, pass them as data to software, or use them for any other lawful purpose, without financial, legal, or technical barriers other than those inseparable from gaining access to the internet itself. The only constraint on reproduction and distribution, and the only role for copyright in this domain, is that authors control  the integrity of their work, which should be properly acknowledged and cited.

Creative Commons License

This Journal is licensed under a Creative Commons Attribution-NoDerivatives 4.0 International License.