The level of e‑Government implementation: Case of Malawi

Abstract

Abstract: This paper presents an analysis for level of e‑government implementation in the context of a developing country. The purpose of the study was to understand the level of e‑government implementation in Malawi focusing on examining websites for government ministries and departments. Quantitative and partly qualitative data was used to analyse seven websites for government ministries and departments. The results were compared with indicators for e‑government implementation from international development agencies. The findings confirmed that the level of e‑government implementation was in the early stages of presence and interaction. Additionally, the results showed slow growth in e‑government implementation because of limited integration of public services. The study provides insights that may be useful in improving the implementation of e‑government.