Vol. 8 No. 2 (2010)

Published: 1 Dec 2010

Articles

Guiding Integrated Service Delivery: Synthesizing and Embedding Principles Using Role‑Playing Games

Nitesh Bharosa, Marijn Janssen, Bram Klievink, Anne-Fleur van Veenstra, Sietse Overbeek

pp83‑92
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Trustworthy Communication Channels for the Electronic Safe

Christian Breitenstrom, Martin Unger, Andreas Penski

pp93‑103
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Segmentation of the PAYE Anytime Users

Jessica Clancy, Giuseppe Manai, Duncan Cleary

pp104‑119
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A new Usage for Semantic Technologies for eGovernment: Checking Official Documents Consistency

Fred Freitas, Zacharias Candeias Jr, Heiner Stuckenschmidt

pp120‑133
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Government as Part of the Revolution: Using Social Media to Achieve Public Goals

David Landsbergen

pp134‑146
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Towards a Framework for eGovernment Development in Nigeria

Darren Mundy, Bandi Musa

pp147‑160
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The Link between the Conceptualization of eGovernment and its Perceived Impacts: an Exploratory Empirical Study in Kenya

Nixon Ochara-Muganda, Jean-Paul Van Belle

pp161‑174
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Exploring Issues Underlying Citizen Adoption of eGovernment Initiatives in Developing Countries: The Case of Tanzania

Jim Yonazi, Henk Sol, Albert Boonstra

pp175‑187
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Design Principles of Identity Management Architecture Development for Cross‑Border eGovernment Services

Kamelia Stefanova, Dorina Kabakchieva, Roumen Nikolov

pp188‑201
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Public Opinion Mining for Governmental Decisions

George Stylios, Dimitris Christodoulakis, Jeries Besharat, Maria-Alexandra Vonitsanou, Ioanis Kotrotsos, Athanasia Koumpouri, Sofia Stamou

pp202‑213
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Migration Strategies for Multi‑Channel Service Provisioning in Public Agencies

Anne Fleur van Veenstra, Marijn Janssen

pp214‑225
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Measuring for Knowledge: A Data‑Driven Research Approach for eGovernment

Pieter Verdegem, Jeroen Stragier, Gino Verleye

pp226‑235
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