Chief Knowledge Officers and Other Knowledge Management Executives Effect on Strategic Intent, Intellectual Capital Generation, and Firm Performance? An Empirical Research Study of Chief Knowledge Officers and Knowledge Executives in the USA

Abstract

The purpose of this empirical research study is test the relationship between strategic intent (mission, vision andgoals) intellectual capital (i.e. human capital, structural capital, relational capital), and business performance targeting thesample of CKOs of 30 technology firms in the United States. A research instrument was developed from prior research andused to survey 30 CKO, CIO and VP of Knowledge Management executives from a random sample by CKO, CIO and VP ofKnowledge Management title. The research approach was a correlation/multiple regression. Strong statistical support wasfound for the hypothesized relationships. Research limitations/implications –The sampling was a convenience sample andmay not represent all CKOs in all industries. Practical implications – Intellectual capital measurement is of primary interestfor senior executives of a cross section of firms in the USA and this sample is a basis for a larger study. Originality/value –The research reported is the first to investigate the issue of intellectual capital from a cross section of CKOs and otherknowledge titled executives in the USA and the first to study directly the intellectual capital issue from the CKO viewpointwhich is from the strategic intent perspective.