The Impact of Question Structure when Sharing Knowledge

Authors

  • Heather Bircham

Keywords:

Knowledge sharing question structure

Abstract

This paper investigates how the structure of a question may hinder or assist in the knowledge sharing process. It presents a theoretical framework that posits the notion that the structure of the question asked of the source may have an effect on the recipient's attitude toward the knowledge received. Question structure is examined from the perspective of knowledge articulation and attitude toward the knowledge received is considered from the position of relevance and value of the knowledge to the recipient's decision‑making processes.

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Published

1 Dec 2003

Issue

Section

Articles