At the Crossroads of Knowledge Management and Social Software
Keywords:
Social Software, weblog, wiki, social networks, knowledge acquisition, knowledge sharingAbstract
The growing phenomenon of Social Software seems to provide an opportunity to complement the top‑down approach based on central knowledge repositories with tools that are simpler, smarter and more flexible. This article in‑ cludes a brief description of the main categories of Social Software — weblogs, wikis and social networking sites — fol‑ lowed by an analysis of their utilisation in relation to the five core Knowledge Management activities of the Knowledge Management taxonomy proposed by Despres & Chauvel in 1999. Examples that illustrate the support Social Software could provide for knowledge management are presented. Finally, some of the problems that hinder the usage of Social Software tools, together with some of the latest developments and trends in the field are mentioned.Downloads
Published
1 Jan 2006
Issue
Section
Articles
License
Open Access Publishing
The Electronic Journal of Knowledge Maangement operates an Open Access Policy. This means that users can read, download, copy, distribute, print, search, or link to the full texts of articles, crawl them for indexing, pass them as data to software, or use them for any other lawful purpose, without financial, legal, or technical barriers other than those inseparable from gaining access to the internet itself. The only constraint on reproduction and distribution, and the only role for copyright in this domain, is that authors control the integrity of their work, which should be properly acknowledged and cited.
