Action through a Learning History

Authors

  • Matti Koivuaho
  • Harri Laihonen

Keywords:

Knowledge flows, communication, software development, complexity thinking

Abstract

This paper offers a view of communication networks in which professionals are connected via knowledge flows and communication processes. The discussion focuses on a case study of software business processes in two small‑ size Finnish software companies. The paper has two objectives. First, it assesses the knowledge flow model as a tool that can be used for developing knowledge‑intensive services. Second, it offers a new way of seeing a software project from a communication and knowledge flow perspective.

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Published

1 Jan 2006

Issue

Section

Articles