Knowledge Creation in Groups: The Value of Cognitive Diversity, Transactive Memory and Open‑mindedness Norms

Authors

  • Rebecca Mitchell
  • Stephen Nicholas

Keywords:

Knowledge creation, cross-functional teams, cognitive diversity, group dynamics

Abstract

This paper contributes to our understanding of knowledge creation by developing a comprehensive model of the knowledge creating process in organisational work teams. It subsequently synthesises contemporary theory across research streams to develop hypotheses relating to three factors capable of facilitating the knowledge development process — cognitive diversity, transactional memory and open‑mindedness norms. In combination, the conceptual ration‑ ale and empirical support act to substantiate three key relationships in the knowledge creation process.

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Published

1 Jan 2006

Issue

Vol. 4 No. 1 (2006)

Section

Articles

License

Open Access Publishing

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