Designing a Framework to Develop eLoyalty for Online Healthcare Services

Authors

  • Marcelina Solano-Lorente
  • Eva Martinez-Caro
  • Juan Gabriel Cegarra-Navarro

Keywords:

eLoyalty, satisfaction, technology acceptance model, health care, patient, information system success models

Abstract

In an attempt to enhance their effectiveness, public health institutions are making a great effort to develop online health care services targeted to all citizens. The initial acceptance of these services by patients is important but their success depends

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Published

1 Jan 2013

Issue

Vol. 11 No. 1 (2013)

Section

Articles

License

Open Access Publishing

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