MaKE First Steps: a Collaborative Approach to Defining Knowledge in Organisations
Keywords:
Knowledge definition, collaborative processAbstract
At a time when there is a lot of debate as to what 'knowledge' means in organisations MaKE First Steps provides a practical way of addressing the issue in organisations. It is a practical approach for collaboratively defining knowledge in organisations in such a way that the definition that is created fits an organisation's needs, context and preferences. This paper describes and explains how the process works, how it was tested in a commercial environment and the results of that research. This work is highly relevant to both academics and practitioners, and the author argues that this is an excellent way for employees in organisations to commence knowledge management (KM) practically.Downloads
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